Privacy policy

Site web www.ski-explorer.com

This Privacy Policy describes how Ski Explorer collects, processes and protects the personal data of its users and clients, in compliance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (“Loi Informatique et Libertés”).

1. Data controller

Personal data collected via www.ski-explorer.com is processed under the sole responsibility of:

Ski Explorer — Xavier Durand (sole trader)
SIREN: 403 802 804 00019
Tax ID (France): 1904254496221

Registered business address (tax address):
Ecole Ski School Internat
Place du Curling
73320 Tignes, France

Email: contact@ski-explorer.com
Phone: +33 6 20 40 72 52

Data Controller: Xavier Durand

2. Data collected

Ski Explorer only collects data strictly necessary to provide its services:

Identity information: first name, last name;
Contact details: email, phone number, postal address (if necessary);
Booking information: type of service, dates, number of participants;
Payment information (via a secure payment provider);
Technical browsing data (cookies, IP address, browser type).

3. Purpose of processing

Your personal data is used for:

Managing bookings and services (contract performance);
Communicating before, during and after the service (confirmations, logistics, follow-up);
Invoicing and accounting;
Responding to requests or complaints;
Sending promotional offers or newsletters (with prior consent);
Statistical analysis (anonymised) to improve the website and services.

4. Legal basis for processing

Processing is based on:

Contract performance (booking and service management);
User consent (marketing, newsletters, non-essential cookies);
Legitimate interest of Ski Explorer (service improvement, statistics).

5. Data recipients

Personal data is intended exclusively for Ski Explorer and, where necessary, for service providers strictly required to deliver the service (e.g., payment processor, hosting provider).

Data is never sold or transferred to third parties.

6. Data retention

Booking data: 5 years from end of service (or 10 years if amount ≥ €120 in accordance with French commercial law);
Accounting data: 10 years (legal obligation);
Marketing data (commercial offers / newsletters): 3 years from last contact;
Browsing data (cookies): max. 13 months;
Payment data: stored only by the secure payment provider — the CVV code is never stored.

7. Data security

Ski Explorer implements appropriate technical and organisational measures to protect your personal data against loss, unauthorized access, disclosure, alteration or destruction.

Examples include: secure connection (HTTPS), approved payment provider, access restricted to authorised personnel only.